§ 2504. Operations and maintenance.

A.

All operators shall have staffed operations located within the City of Tulsa for the purpose of small vehicle maintenance and rebalancing.

B.

All operators shall have a twenty-four (24) hour customer service phone number for customers to report safety concerns, maintenance issues, complaints, or ask questions.

C.

Every small vehicle shall have the operator's name, phone number and a unique identifier for each small vehicle that is clearly displayed and visible to the user on the small vehicle.

D.

Any inoperable or unsafe small vehicles shall be removed from the right-of-way within twenty-four (24) hours of notice by any means to the operator by any individual or entity, and shall be repaired to full working order before being placed back into the City right-of-way.

E.

The City may, in its sole discretion and without prior notice, remove small vehicles from the public right-of-way if it is a matter of public safety or some other public purpose. In such instances, the City will attempt to notify the permitted operator as soon as reasonably practicable thereafter. The City will not be liable for any damages that occur as a result of this removal. The operator shall pay for the cost of such removal.

(Ord. No. 24019 , § 1, 10-24-2018)